GoalBet Privacy Policy — Your Data, Our Responsibility

GoalBet (goalbet.click) is an online sports betting and gaming platform operated for users in Bangladesh. We understand how important your personal data is to you — that's why GoalBet's Privacy Policy is built with your protection as the top priority.

This privacy policy applies to the goalbet.click website, Android app, and all GoalBet digital services. It takes effect the moment you create an account, log in, or use any of our services.

GoalBet may update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised and, where appropriate, you will be notified by email. We recommend checking this page periodically.

GoalBet only collects information that is necessary to provide our services. Requesting unnecessary or excessive data goes against our policy. A breakdown by category is provided below:

How Data Is Collected

• Directly from you when you fill in the registration form.
• Automatically while using the platform (cookies, log files).
• Via payment gateways and KYC verification providers.
• From conversations when you contact customer support.

GoalBet uses your data only for specific, legitimate purposes. Your information will never be used for anything beyond what is stated in this privacy policy. The primary purposes for which GoalBet uses your data are detailed below:

To operate our services

• To create, verify, and manage your account.
• To process deposit and withdrawal transactions.
• To keep betting and gaming services running smoothly.
• To ensure bonuses and promotions are distributed correctly.

To maintain security and legal compliance

• To detect fraud, money laundering, and illegal activity.
• To prevent minors from accessing the platform.
• To fulfil legal obligations.

To improve our services

• To analyze usage patterns and deliver a better experience.
• To deliver personalized offers based on your preferences.
• To resolve technical issues and improve platform performance.

Under GoalBet's Privacy Policy, your personal data is generally not shared with third parties. However, in limited circumstances — solely for the purpose of delivering our services — it may be necessary to share certain information with trusted partners.

When Data May Be Shared

• Payment Processor: To process transactions via mobile banking services such as bKash, Nagad, and Rocket.
• KYC Verifier: With licensed verification services for identity authentication.
• Legal Authorities: In response to a lawful request from a court or government authority under Bangladeshi law.
• Security Services: To prevent fraud and ensure cybersecurity.

Before sharing data with any third party, GoalBet ensures they meet our privacy standards. They may only use the information received for the specific purpose it was shared — nothing else.

GoalBet's website and app use cookies and similar tracking technologies. Cookies are small data files stored in your browser that help enhance your experience.

Cookie Type

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: Used to remember your preferred language and settings.
• Analytics Cookies: To analyze site usage patterns — all data is anonymized.
• Security Cookies: To detect suspicious login attempts and identify potential fraud.

You can disable non-essential cookies at any time through your browser settings. Keep in mind that doing so may affect some features or functionality on the site.

GoalBet retains your data only for as long as necessary. Once the purpose has been fulfilled or the retention period has expired, your data is securely deleted.

Once the designated retention period ends, your data is permanently deleted or anonymised in a way that makes it impossible to identify you.

Under GoalBet's Privacy Policy, you have certain important rights regarding your personal data. To exercise any of these rights, email us at support@goalbet.click.

GoalBet follows industry-leading technology and practices to protect your data. Our security team monitors the platform around the clock to prevent any unauthorized access.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Payment data is stored in a PCI-DSS compliant environment.
• Two-Factor Authentication (2FA) on your account.
• Automatic alerts and account lockout on suspicious login attempts.
• Regular security audits and vulnerability assessments are conducted.
• Staff access is limited to only the data they need (Principle of Least Privilege).

GoalBet strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• If a user is found to be under 18, their account will be immediately closed and their data deleted.
• If you have concerns, parents or guardians can reach us at support@goalbet.click.
• Use responsible gaming tools to help protect your family.

Contact us for any questions, complaints, or requests to exercise your rights regarding our privacy policy. GoalBet's privacy team treats every matter with the utmost seriousness.

• Email: support@goalbet.click
• Support hours: 7 days a week, 9 AM – 11 PM.
• Response to complaints: typically within 72 hours.
• Data deletion requests will be processed within 30 business days.

GoalBet's privacy policy is governed by applicable laws of Bangladesh. Should international privacy regulations change in the future, GoalBet will update its policy accordingly.